Photography By Karen Studio Policies

Welcome to Photography By Karen!

Each of my clients are very valuable to me and because I want to make each photography experience as easy as possible and out of fairness to both my clients and ourselves I enforce the following studio policies for all sessions.

Studio Hours
Regular sessions: Tuesday-Saturday by appointment only.  Office hours are Tuesday through Friday 10am to 4pm. All messages will be returned during business hours.

Closed: Monday and Sunday

*Subject to change, and Closed on all Holidays

 

 

Session Fee

Session fees must be paid for within one weeks of booking your session. The session fee includes the photographerʼs time and talent, phone consultation to help plan your session, basic retouching and ordering session. It does not include any finished portraits or products.

Cancellation and Rescheduling

If you need to reschedule your session due to sickness, injury or a scheduling conflict, please contact us at least 48 hours prior to your session. We understand that sometimes “life happens” and we get sick or other unexpected events pop up at the most inconvenient of times. No need to worry… just give us a call and we will gladly reschedule your session at our earliest available date.

Respectfully, we also reserve the right to reschedule a session due to illness, emergency, death in the family, inclement weather, and other unforeseen events beyond our control. I will be sure to inform you of any such occurrences as soon as possible and will be sure to reschedule your session in the earliest date available.

Booking

I only book session one month in advance. Meaning if you would like a session in May contact me in April only to set it up. I have missed to many family events by booking months in advance, and sometimes clients move their sessions for the same reason.  Sessions are a first come first serve, and once session fee is paid in full with in one weeks of booking that time and date is yours. 

Payments

We accept cash, personal check, money order, and credit cards. A $25 administrative fee will be added to orders where a check doesnʼt clear. 5.5% tax will be added to all appropriate sales.

Session

Since I want to give each client our full attention as well as their full amount of time, I ask that you please be on time. Although I love our clients to be early we recommend that you do not arrive more than 15 minutes prior to appointment.
If you are over 20 minutes late for your scheduled time, Photography By Karen reserves the right to cancel your session. Keep in mind that weekend and evening sessions are in high demand and although I will go to great lengths to meet your scheduling needs, these session book well in advance.

Please bring only the subjects to be photographed to the session. This is especially important with kids, as I will need their full attention on me rather than looking at other members of the family. Of course parents are always welcome!

Online Gallery

3-5 weeks after your session your photos will be uploaded to an online gallery.  An email will be sent our when gallery is ready for viewing or ordering. This gallery can be shared to family and friends.  Your gallery will be accessible for one year, after one year all edited photos will be taken offline and archived, all unedited (RAW) images will be deleted after 60 days and will no longer be available. Photographer is not responsible for loss or damage to the digital files due to circumstances beyond photographer’s control. Photographer does not sell or show unedited RAW images to clients due to style and brand of photography studio. 

Orders

Photography By Karen provides two ways to order, online or in person.  You can set up a ordering session if desired, but all sessions are uploaded to an online gallery for viewing and easy ordering. All orders should be placed within 90 days of the session and must be paid in full at time or ordering, either in person or online. After 90 days edited photos will be taken offline and archived, all unedited (RAW) images will be deleted and will no longer be available. Photographer is not responsible for loss or damage to the digital files due to circumstances beyond photographer’s control.

I make every effort to ensure complete satisfaction, Because of the uniqueness of custom portraiture and products, all sales are final. Additional costs may be incurred should you change your mind once an order has been produced.

Please allow 2-4 weeks for your order to be complete, if ordered in person.
Orders not picked-up within 30 days are subject to a $25 storage fee. Defects in workmanship will be promptly corrected.

If a photograph or other work becomes damaged in your possession (not due to faulty workmanship) I will gladly offer a replacement. Replacement costs vary by type and size of your portrait, please contact the studio to obtain a current price.

Prices are subject to change without notice.

 

Copyright

Photography By Karen owns the copyright to all images. It is illegal to copy, scan, or reproduce photographs or digital images created by Photography By Karen. This includes but not limited to: scanning wallets or proof on your home computer, putting images on websites, putting images on photo products and scanning images to E-mail.

By doing so, you are devaluing my work as an artist. Fines will start at $50,000 for copyright infringement. Many times Photography By Karen will provide copyright release for certain situations. Copyrights are sold if desired. 

Minors
All clients under 18 years must be accompanied by an adult.

Personal camera/video
I do NOT allow outside camera/video to be brought into the studio as well as location sessions.

Pets

We love pets! Pets are allowed only if being photographed. Pets must be on a leash or in a carrier. Please let us know in advance if you plan to bring your pet.

Re-shoots

My goal as a professional photographer is to make you excited and happy with your photos. There is no charge for re-shoots due to technical issues (equipment malfunction, computer malfunction, etc.). However, due to the creative nature of what I do, I cannot offer free re-shoots for any reason including dissatisfaction with clothing, facial expressions, hair, wind or other items beyond our control. In the event that you would like to schedule another session due to one of the above. We will offer a NEW session at 1/2 price and must be scheduled within 2 weeks of your regular session.

Privacy Policy

Photography By Karen is committed to your privacy. Information collected from clients in person, over the phone, in emails or through our website is strictly confidential. We will not sell or exchange names or any other personally identifiable information about our clients with third parties, and work to ensure your personal information is secure at all times. We fully understand that some clients want to remain anonymous due to their job or personal life.

Your images will never be used on our website, in our studio, or anywhere else without your permission. Any photo we use is always used with the clients written permission.